Return & Exchange Policy
No Return | Exchange within 5 days
We do not offer returns or refunds. Exchange is available only for eligible reasons, within 5 days of delivery.
When can you exchange?
✅ Wrong item received
✅ Damaged or defective item received
❌ All other reasons (change of mind, size or colour preference, etc.) are not eligible for exchange.
How to place an exchange request
- Select a method: Go to My Orders → Order Details → Exchange, and choose your preferred method of exchange.
- Submit your request: Upload clear images of the product. For a damaged or wrong item, also share an unboxing video if you have one.
- Product pickup: The product will be picked up only if it is in its original condition, with tags and original packaging intact.
- Exchange: The replacement is shipped after the returned product is picked up. If the replacement costs more, pay the difference at checkout.
- If logistics serviceability is unavailable for the customer's return pickup, Customer need to ship the product to Seller location using their own courier. Once seller receive the product, they will arrange the exchange shipment accordingly.
Important conditions
- The exchange request must be raised within 5 days of delivery.
- The product must be unused, unwashed and unworn, with all tags and packaging.
- No exchange will be issued if the returned product is not in its original condition.
- Exchange is subject to stock availability. If the same variant is unavailable, you may choose another product.
- Refunds are not offered under this policy.